Effective Date: 03.03.2026
At AdornMe Clothing, we consider the privacy and safety of our customers a top priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or make a purchase.
1. Information We Collect
We collect information to provide a seamless and “exceptional” shopping experience. This includes:
• Personal Identity Data: Name, billing address, delivery address, email address, and phone number provided during checkout.
• Transaction Data: Details about payments and products you have purchased. (Note: We do not store full credit card details on our servers).
• Technical Data: Your IP address, browser type, time zone settings, and location data collected via cookies and tracking technologies.
2. How We Use Your Data
We process your data based on contractual necessity and legitimate business interests:
• Order Fulfilment: To process payments, arrange courier delivery, and manage exchanges.
• Ecommerce Functionality: To keep track of basket contents while you browse our site.
• Marketing Communications: To send updates on new collections and news.
• Analytics & Improvement: To perform internal market research and improve our range of premium apparel.
3. Tracking Technologies & Cookies
To optimise your experience, AdornMe Clothing utilises various tracking technologies:
• Analytics Tools: We use services such as Google Analytics to understand visitor interactions with our boutique.
• Advertising Pixels: We utilise tracking pixels (including Meta, TikTok, or Google Tags) to measure the effectiveness of our advertisements and provide you with relevant style recommendations based on your interests.
• Third-Party Collection: These third parties may use cookies, web beacons, and other storage technologies to collect or receive information from our website and elsewhere on the internet to provide measurement services and target ads.
• Operational Cookies: We use essential cookies to handle your account login, maintain your shopping cart persistence, and ensure the technical security of the site.
4. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected.
• Order Records: Details of your purchases are kept for a minimum of five (5) years to satisfy legal, tax, and accounting requirements in Sri Lanka.
• Marketing Data: Information used for marketing preferences is retained until you opt-out or “unsubscribe.”
• Technical Logs: Server logs and basic technical data are periodically cleared in line with the security standards.
5. Data Sharing & Third Parties
We do not sell your personal data. However, we share necessary information with trusted partners to operate our service:
• Delivery Partners: To deliver your premium apparel to your doorstep.
• Payment Gateways: To process secure transactions.
• Partner Brands: As part of a unified ecosystem, your data may be shared within our brand family to provide integrated support and “trusted partner” services.
6. Data Security
Following the high technical standards, we secure our website using SSL (Secure Sockets Layer) encryption. We implement technical and organisational measures to protect your data against unauthorised access, loss, or modification. While we strive for complete protection, please note that no digital system is 100% secure.
7. Your Rights
Under applicable statutory provisions, you have the right to:
• Request access to the personal data we hold about you.
• Request the correction of inaccurate information.
• Withdraw consent for marketing communications at any time.
8. Changes to This Policy
We reserve the right to update this Privacy Policy to reflect changes in our practices or for legal and regulatory reasons. Any updates will be posted on this page with an updated “Effective Date.”
9. Contact Information
For any questions regarding your privacy or to exercise your data rights, please contact us:
Email: [email protected]
WhatsApp: +94 713961615